Terms of Service

Last Updated: 15 October 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of RSSMMPANEL (“Website,” “Platform,” “Service,” “we,” “us,” or “our”).

By registering an account, depositing funds, placing an order, or using any service available on RSSMMPANEL, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, you must discontinue using the Website and its services.

RSSMMPANEL reserves the right to update these Terms when necessary. Any revisions will be published on the Website, along with an updated revision date where appropriate. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Terms, subject to applicable law.

2. Our Business Model

RSSMMPANEL operates as a multivendor social media marketing (SMM) reseller platform.

We display and resell digital marketing services provided by independent third-party service providers. These services may include followers, likes, views, comments, shares, and other social media engagement services.

Our role is primarily to:

Display available services and their specifications.
Accept payments from customers for orders placed through the Platform.
Forward orders and associated links to the relevant service providers through their systems or APIs.
Facilitate communication between customers and service providers regarding eligible order issues.
Provide customer support and assistance under the applicable service conditions.

RSSMMPANEL does not directly create social media accounts or independently generate all the engagement delivered through the services listed on the Website.

Order processing and delivery are performed by third-party providers or their systems. RSSMMPANEL does not have complete control over their infrastructure, delivery speed, service quality, or operational decisions.

We do not publicly disclose confidential provider information, API credentials, or other commercially sensitive information.

RSSMMPANEL operates its customer-facing platform using third-party panel software and related technology. Our control over the Website does not mean that we control the independent systems responsible for delivering every service.

3. Account Registration and Eligibility

3.1 Eligibility

You must be at least 18 years old or have the legal capacity to enter into a binding agreement under the laws applicable to you.

3.2 Accurate Information

When creating an account, you agree to provide accurate and complete information, including your name, email address, and any other information reasonably required for registration.

You must not impersonate another person or use information in a manner that violates another person’s rights.

3.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

If you suspect unauthorized access, you should change your password and notify RSSMMPANEL support promptly.

RSSMMPANEL is not responsible for losses resulting from compromised credentials or unauthorized account access to the extent permitted by applicable law.

3.4 Account Suspension

RSSMMPANEL may restrict, suspend, or terminate an account where there is reasonable evidence of fraud, payment abuse, unauthorized activity, violations of these Terms, or other conduct that threatens the security or lawful operation of the Platform.

Where appropriate and legally permitted, we may request additional information to verify account ownership or investigate suspicious activity.

4. Description of Services

RSSMMPANEL offers digital services intended to increase the visibility or engagement of content and profiles on supported social media platforms.

Available services, prices, delivery estimates, refill periods, and other specifications are displayed on the Website or in the relevant service description.

4.1 Delivery Estimates

Delivery times are estimates unless a specific guarantee is expressly stated for the relevant service.

Some orders may start immediately, while others may take several hours or days to begin or complete.

Delivery can be delayed by:

Social media platform updates or enforcement activities.
Changes to platform algorithms or policies.
Provider maintenance or technical failures.
High order volumes or service backlogs.
Account restrictions, privacy settings, or other link-related issues.
Other circumstances beyond our reasonable control.

RSSMMPANEL does not guarantee completion within 24 hours unless the applicable service expressly provides such a guarantee.

4.2 Service Availability

Services may be modified, suspended, repriced, or discontinued due to provider decisions, platform changes, technical limitations, or market conditions.

RSSMMPANEL will make reasonable efforts to communicate material service changes when appropriate.

4.3 Third-Party Platform Independence

RSSMMPANEL is an independent reseller and is not affiliated with, endorsed by, or officially associated with Instagram, Facebook, X, YouTube, or other social media platforms unless expressly stated.

We do not control the policies, algorithms, account reviews, enforcement actions, or technical operations of those platforms.

5. Customer Responsibilities

By using RSSMMPANEL, you agree to:

Provide valid and accessible links for your orders.
Check the service description, minimum and maximum quantities, delivery estimates, and refill conditions before purchasing.
Ensure that the relevant profile or content is publicly accessible when required by the service.
Avoid changing usernames, links, privacy settings, or other account details while an order is processing.
Avoid placing overlapping orders for the same link when doing so could interfere with delivery or accurate quantity tracking.
Keep your order IDs and associated links available for support and refill requests.
Comply with applicable laws and the rules governing the social media platforms you use.
Avoid using the Platform for fraud, unauthorized activity, harassment, or other unlawful purposes.

RSSMMPANEL does not require your social media account password to process an ordinary order. You should not provide account passwords or other sensitive login credentials unless a separate, legitimate service expressly requires them and its requirements have been independently verified.

6. Service Quality and Delivery Conditions

6.1 Engagement Does Not Guarantee Interaction

Unless a service description expressly states otherwise, we do not guarantee that delivered followers, likes, views, comments, or other engagement will result in additional organic reach, sales, conversions, or meaningful audience interaction.

6.2 Account Characteristics

We do not guarantee that every delivered account will have a profile picture, biography, uploaded content, or any other specific profile characteristic unless expressly stated in the service description.

6.3 Retention and Drops

Social media engagement may decrease over time because of platform changes, account removals, provider-related issues, or other circumstances.

We do not guarantee lifetime retention unless a specific written service guarantee expressly provides otherwise.

A refill guarantee applies only to the eligible order and within its stated refill period. It does not constitute a permanent guarantee for the entire social media profile.

6.4 Provider Dependency

RSSMMPANEL relies on third-party providers for service delivery. We cannot guarantee uninterrupted provider operations or complete control over provider systems.

Where a provider does not support cancellation or an order has already entered processing, a cancellation request may not be successful.

6.5 Restricted or Ineligible Profiles

Certain services may not work correctly on profiles that have:

Frequent username changes.
Account restrictions or review flags.
Privacy settings that prevent service delivery.
Other technical or platform-related limitations.

Where such restrictions affect an order, RSSMMPANEL will review the issue under the applicable service and refund conditions. A remedy is not guaranteed where the problem results from customer-controlled changes or a clearly disclosed service limitation.

7. Order Processing Rules

7.1 Order Accuracy

Customers are responsible for checking the selected service, destination link, quantity, and other order details before submission.

7.2 Duplicate and Overlapping Orders

Placing multiple orders for the same link at the same time may interfere with accurate delivery and tracking.

RSSMMPANEL may be unable to determine the exact contribution of each order when several services are running simultaneously on the same profile or content.

Refunds or refills for overlapping orders will be assessed according to the relevant service conditions and the available order records.

7.3 Public and Private Profiles

If a service requires a public profile or publicly accessible content, the customer must keep it accessible throughout processing and any applicable verification period.

Orders may be delayed, partially delivered, or rendered ineligible for a remedy if the destination becomes private, unavailable, or inaccessible.

7.4 Order Status

An order marked “Completed” indicates that the provider or the Platform has reported the order as completed. It does not automatically establish that every unit remains present indefinitely.

If an order is marked completed but appears not to have been delivered, contact support within 24 to 48 hours of the completion status so that the issue can be investigated promptly.

This reporting period is intended to facilitate timely investigation and does not remove any rights that cannot legally be excluded.

8. Refill Policy

Refills are available only for services that expressly include a refill guarantee.

8.1 Order-Specific Guarantee

A refill guarantee applies to the specific eligible order, not automatically to every follower, view, like, or other engagement on the customer’s profile.

Customers must retain the relevant order IDs and provide the associated links when submitting refill requests.

8.2 Refill Eligibility

A refill request may be declined or limited where:

The service does not include a refill guarantee.
The refill period has expired.
The order does not meet the applicable minimum eligibility requirements.
The order quantity or drop falls below the service’s stated refill threshold.
The customer has changed the username or destination link.
The profile has been made private or otherwise inaccessible.
Other providers have delivered overlapping engagement to the same profile, making the original order’s drop difficult to verify.
The relevant service provider has discontinued the service or no longer supports refills.

Any minimum quantity, drop threshold, profile-size restriction, or other eligibility requirement must be determined by the applicable service description or a clearly communicated service-specific rule.

8.3 Refill Requests

Customers should submit refill requests through the designated Platform functionality or by contacting support with the relevant order IDs and links.

Where multiple orders relate to the same link, customers should provide all relevant order IDs so that the request can be assessed accurately.

8.4 Refill During Platform Updates

During major social media updates, cleanup activity, or provider disruptions, refill processing may be delayed or temporarily suspended.

RSSMMPANEL will make reasonable efforts to process eligible requests when the relevant service becomes available again.

Where a refill cannot be completed, an alternative remedy may be considered under the Refund Policy and applicable law.

8.5 Partial Refill

Where the applicable service conditions permit it, RSSMMPANEL may arrange a partial refill or another appropriate remedy instead of a full refill.

The available remedy depends on the original order, the amount of the verified drop, the service guarantee, and the provider’s available options.

9. Refund and Cancellation Policy

RSSMMPANEL aims to resolve order issues fairly while accounting for the digital nature of its services and its reliance on third-party providers.

Refund requests are assessed according to the conditions below, the relevant service description, and applicable law.

9.1 Completed Orders

If an order is marked completed but the service appears not to have been delivered, contact support within 24 to 48 hours of the completion status.

We will review the order records and available provider information. If the order was completed incorrectly or the service was not delivered as represented, an appropriate remedy may be provided.

9.2 Orders Not Started

If an order has not started within five days of being placed, the customer may request an investigation and, where appropriate, a refund or another suitable remedy.

This condition does not apply where a different, clearly disclosed service-specific timeframe governs the order.

9.3 Non-Deliverable Orders

If an order cannot be delivered and the failure is confirmed, RSSMMPANEL may issue a refund to the customer’s Platform balance or provide another appropriate remedy, subject to applicable law.

9.4 Refill Services

For services that include a refill guarantee, verified eligible drops will be handled according to the applicable refill conditions.

If a promised refill cannot be provided, the customer may request a review for a partial or other appropriate refund, depending on the undelivered portion, the applicable service terms, and legal requirements.

9.5 Customer Errors

Refunds may be declined where the problem results from:

An incorrect or invalid link supplied by the customer.
A private or inaccessible profile where public access is required.
A username or destination change during processing.
Duplicate or overlapping orders that prevent accurate delivery attribution.
Failure to meet clearly disclosed service requirements.

These exclusions do not apply where applicable law requires a remedy despite the customer’s error or where RSSMMPANEL is otherwise responsible for the failure.

9.6 Refund Destination

Where appropriate, approved refunds may be credited to the customer’s RSSMMPANEL balance.

Customers who require a refund through the original payment method may contact support. The available method, processing time, and any lawful payment-processing deductions will be communicated before processing.

No withdrawal or processing fee will be imposed where prohibited by applicable law.

9.7 No Blanket Guarantee of Refunds

Digital services may be non-refundable in circumstances where they have been properly supplied and no refund entitlement applies. However, this policy does not exclude statutory consumer rights or any refund obligation imposed by applicable law.

9.8 Refund Review

To request a refund or order investigation, customers should provide the order ID, destination link, relevant screenshots if available, and a description of the issue.

RSSMMPANEL may request additional information reasonably necessary to investigate the claim.

10. Payments and Account Balance

10.1 Prepaid Services

Services are generally prepaid. An order may not begin until payment has been received and the order has been accepted by the Platform.

10.2 Payment Accuracy

Customers are responsible for using valid payment methods and providing accurate payment information.

Payments made through unauthorized or stolen payment instruments, or through fraudulent transactions, are prohibited.

10.3 Account Balance

Funds deposited into a customer’s RSSMMPANEL balance are intended for use on the Platform, subject to the applicable payment and refund rules.

The availability of withdrawals or external refunds depends on the payment method, transaction status, applicable policy, and relevant legal requirements.

10.4 Pricing Changes

Service prices may change because of:

Social media platform updates.
Provider price changes.
Currency exchange rate fluctuations.
Changes in service availability or market conditions.

The price displayed at checkout will apply to the relevant order, unless a correction is required because of an obvious pricing error or applicable law.

10.5 Payment Verification

RSSMMPANEL may request reasonable information to verify a transaction, prevent fraud, or investigate suspicious activity.

Where a payment is suspected to be unauthorized or fraudulent, the Platform may temporarily restrict the relevant account or transaction while conducting an appropriate review.

11. Payment Disputes and Chargebacks

Customers are encouraged to contact RSSMMPANEL support to resolve billing or order issues.

Submitting a support request does not prevent a customer from exercising any payment-dispute rights available under applicable law or the relevant payment provider’s rules.

Where a payment dispute or chargeback is filed, RSSMMPANEL may review the transaction and provide relevant records to the payment provider.

Accounts may be restricted where there is evidence of payment fraud, abuse of the dispute process, or other prohibited activity. Any restriction must be consistent with applicable law and the customer’s legal rights.

RSSMMPANEL will not remove delivered services or take retaliatory action merely because a customer exercises a lawful right to dispute a transaction.

12. Payment Rules for Indian Customers

Customers using Indian payment methods, including UPI applications and QR-based payments, must follow the payment instructions displayed on the Website.

Unless RSSMMPANEL expressly authorizes it, customers must not use the Platform’s payment QR code or payment details to collect funds from their own clients or unrelated third parties.

Customers must not use multiple accounts or payment instruments to bypass payment restrictions, misrepresent the source of funds, or facilitate unauthorized transactions.

RSSMMPANEL may reject, investigate, or refund a transaction where required by its payment arrangements, applicable rules, or law.

Accounts involved in confirmed payment fraud or misuse may be suspended or terminated after an appropriate review.

13. Prohibited Activities

You agree not to:

Use the Platform for unlawful, fraudulent, or unauthorized purposes.
Submit stolen payment details or conduct payment fraud.
Exploit or interfere with the Platform’s technical systems.
Attempt to obtain unauthorized access to accounts, APIs, or restricted systems.
Submit fake orders to manipulate the Platform or its providers.
Send spam or unauthorized promotional material through the Platform.
Use automated scraping tools to extract Platform data without authorization.
Upload content that infringes third-party intellectual property rights.
Use the Platform to facilitate harassment, fraud, or other unlawful conduct.
Misuse payment facilities or the Platform’s payment QR code.

RSSMMPANEL may investigate suspected violations and take proportionate action, including order cancellation, account restrictions, or termination, where justified and legally permitted.

14. Intellectual Property

The RSSMMPANEL name, Website design, original content, branding, and other Platform materials are owned by RSSMMPANEL or used under applicable licenses, except where otherwise indicated.

You may not reproduce, redistribute, modify, or commercially exploit protected Platform materials without prior authorization, except as permitted by law.

Customers retain any rights they have in their own trademarks, content, and data submitted to the Platform.

15. Third-Party Services and Technology

RSSMMPANEL relies on third-party providers, payment processors, hosting services, and software systems to operate the Platform and deliver its services.

We do not control every aspect of these third parties’ operations.

Accordingly, temporary outages, provider failures, API errors, service interruptions, or technical limitations may affect order processing.

RSSMMPANEL will make reasonable efforts to investigate issues within its control and assist customers in accordance with the relevant service conditions.

16. Privacy Policy

RSSMMPANEL respects the privacy of its customers and aims to handle personal information responsibly.

16.1 Information We May Collect

Depending on how you use the Platform, we may collect:

Registration details, such as your name and email address.
Contact details voluntarily supplied for customer support.
Order IDs, destination links, service selections, and order history.
Payment transaction references and payment status.
Technical information required to maintain security and diagnose errors.
Communications submitted to customer support.

Payment card information may be handled by the relevant payment processor. RSSMMPANEL does not claim that all payment information is stored or processed directly by the Website.

16.2 How We Use Information

We may use collected information to:

Create and manage customer accounts.
Process payments and orders.
Forward necessary order information to the relevant service provider.
Respond to support requests and investigate delivery issues.
Detect fraud and protect the security of the Platform.
Maintain transaction records and comply with legal obligations.
Communicate material changes affecting the Platform or a customer’s orders.

16.3 Information Shared With Service Providers

Because RSSMMPANEL operates as a reseller, order information necessary for service delivery may be transmitted to the relevant third-party provider.

This may include the destination link, service details, quantity, and order reference.

We aim to limit the information shared to what is reasonably necessary to process the order or resolve a related issue.

We do not sell customers’ personal information to providers as a standalone product.

16.4 Confidentiality

RSSMMPANEL will take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no internet-based service can guarantee absolute security.

16.5 Legal Disclosure

We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests from competent authorities, investigate suspected fraud, protect the security of the Platform, or establish or defend legal claims.

16.6 Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, or satisfy legal obligations.

16.7 Customer Responsibility

Customers should not submit unnecessary sensitive personal information, social media passwords, financial credentials, or other confidential information through order links or support messages.

17. Account Suspension and Termination

RSSMMPANEL may suspend or terminate access to the Platform where reasonably necessary because of:

Fraudulent or unauthorized payment activity.
Material violations of these Terms.
Attempts to compromise Platform security.
Abusive conduct that materially interferes with Platform operations.
Legal or regulatory requirements.

Where appropriate and legally permitted, we may provide notice and an opportunity to resolve the issue.

Any remaining account balance or pending refund will be handled according to the applicable payment and refund rules and any legal obligations.

18. Disclaimer of Warranties

To the extent permitted by applicable law, the Platform and its services are provided on an “as available” basis.

RSSMMPANEL does not guarantee uninterrupted availability, error-free operation, specific business results, permanent engagement retention, or delivery times that are not expressly guaranteed for the relevant service.

Nothing in these Terms excludes a warranty, consumer right, or legal protection that cannot lawfully be excluded.

19. Limitation of Liability

To the extent permitted by applicable law, RSSMMPANEL will not be liable for indirect or consequential losses, including loss of anticipated profits, business opportunities, goodwill, or data, arising from the use of the Platform.

RSSMMPANEL is not responsible for actions independently taken by social media platforms or third-party service providers, except to the extent that liability arises from RSSMMPANEL’s own acts, omissions, or obligations under applicable law.

Nothing in this section excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable liability for fraud, willful misconduct, or other non-excludable claims.

20. Changes to These Terms

RSSMMPANEL may update these Terms to reflect changes in its services, operations, provider arrangements, legal obligations, or business practices.

Updated Terms will be published on the Website with a revised date where appropriate.

Material changes will be communicated where required by applicable law.

Customers should review the Terms periodically.

21. Governing Law and Disputes

These Terms will be governed by the laws applicable to the legal entity operating RSSMMPANEL, subject to any mandatory consumer protection laws and other legal requirements applicable to the customer.

Disputes will be handled by the courts or other competent forums that have jurisdiction under applicable law.

Before publishing this section, RSSMMPANEL must identify its actual operating legal entity and confirm the appropriate governing law and jurisdiction.

22. Contact Information

For questions, order issues, refund requests, or privacy-related concerns, contact:

Website: https://rssmmpanel.com

Support Email: [Teamrssocialpanel@gmail.com]

Please include your order ID and relevant details when contacting support about an order.

23. Acceptance of Terms

By registering an account, depositing funds, placing an order, or otherwise using RSSMMPANEL, you acknowledge that you have read and understood these Terms and agree to be bound by them, subject to applicable law.

RSSMMPANEL

Service Conditions

The following conditions apply to services purchased through RSSMMPANEL unless a specific service description expressly states otherwise.

Services are intended to support the visibility or engagement of social media content and profiles.
We do not guarantee that followers, likes, views, or other engagement will produce meaningful interaction or commercial results.
Account characteristics, including profile pictures, biographies, and uploaded content, are not guaranteed unless expressly stated in the service description.
Lifetime retention is not guaranteed unless expressly provided for a particular service.
Refill guarantees apply to eligible orders within their specified refill periods, not automatically to the customer’s entire profile.
Refill eligibility may depend on the original order quantity, verified drop, service type, profile accessibility, and other clearly disclosed conditions.
Username changes, private profiles, overlapping orders, and third-party engagement may affect delivery verification or refill eligibility.
Delivery estimates are not absolute guarantees unless expressly stated for the selected service.
During major social media updates or provider disruptions, delivery and refill processing may be delayed.
Customers must retain order IDs and associated links to help support investigate delivery and refill requests.
Cancellation requests may not succeed once an order has entered processing or has been forwarded to a third-party provider.
Any service-specific restrictions displayed on the order page form part of the applicable service conditions, provided they are consistent with these Terms and applicable law.

RSSMMPANEL

Refund Policy Summary

For convenience, the following summarizes the main refund conditions. The full Refund and Cancellation Policy above governs.

Situation

General handling

Order marked completed but apparently not delivered

Contact support within 24 to 48 hours for investigation.

Order has not started within five days

Request an investigation and, where appropriate, a refund or other remedy.

Order confirmed as non-deliverable

Refund to account balance or another appropriate remedy may be provided.

Eligible drop on a refill service

Refill according to the applicable service conditions.

Refill cannot be provided

A partial or other appropriate refund may be considered.

Incorrect link or inaccessible profile

Refund eligibility depends on the disclosed service conditions and applicable law.

Cancellation after processing begins

Cancellation may not be possible.

Request for refund to the original payment method

Contact support to confirm the available method and processing conditions.

This summary does not override statutory rights or the complete Terms of Service.

RSSMMPANEL

Customer Payment Notice

Important Payment Rules for Indian Customers

Customers must use only the payment methods and instructions authorized by RSSMMPANEL.

Do not use RSSMMPANEL’s payment QR code or payment details to collect payments from your own customers unless expressly authorized.

Payments made through unauthorized third-party accounts or suspicious transactions may be investigated, rejected, or refunded where appropriate.

Confirmed fraud or misuse may result in account suspension or termination, subject to applicable law.

For payment-related questions, contact the official RSSMMPANEL support team.